Greetings,
I have an Obi 202 with Phone Power on sp1 and Google Voice on sp2. After a power outage, the Obi comes back on line and Google Voice works without any issues.
However, Phone Power takes several hours to reset. During this time, the Obi portal changes the status on sp1 from 'Registered' to 'Register Failed: No Response From Server' to 'Retrying Register' and back again. The Phone Power portal shows that the Obi device is registered.
During this time, Google Voice always works and the echo test works on both sp1 and sp2.
Given that Google Voice works, this feels like a Phone Power issue. I've contacted Phone Power and they say the Obi is registered and there are no errors on their side. This makes sense since the Phone Power portal shows the Obi as registered. But, outgoing and incoming calls either don't make it or drop as sp1 cycles through the three statuses above.
I set up sp1 with the default Phone Power settings. Is there something I should change to prevent this hours long loop from happening?
If this is a known Phone Power issue, can anyone recommend an alternative? I've had Phone Power for 3 years and I think they have a great service but this hours long outage is difficult to deal with.
Thanks.