Series of beeps only on answering machine messages

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newobi:
You don't need to downgrade the FW, just change the setting in my post and from chilirock's findings.

NsaneDookie:
Hello ladies and Gents, i was facing the same issue as you and i have found a fix!!

underExpert Config -> Voice Services -> Auto Attendant -> Auto Attendant 1 -> Disable

Cheers!! ;)

atbglenn:
I bought an AT&T answering machine for $12.99 that solved the problem. I will try your method. I'd much rather use my Panasonic phone system's answering device instead.

NsaneDookie:
Quote from: atbglenn on February 20, 2018, 04:24:57 pm

I bought an AT&T answering machine for $12.99 that solved the problem. I will try your method. I'd much rather use my Panasonic phone system's answering device instead.


let me know :)

i tried it on 2 separate OBI boxes and both a success. once you change it, wait a few minutes and give it a try. if it doesnt work, try unpluging the OBI device and pluging it back in.

chilirock:
@NsaneDookie, Take a look at my thread linked above by Mango. I've been keeping it updated based on conversations with Obi Support. The recommended setting change from Obi Support is to change the T38Reinvite setting. The root cause of the issue is that the OBi device is interpreting the answering machine message tone as a fax initiation tone.

---Codec Profile A & B---
Codec Setting Section:
- T38Reinvite: “Callee only” (mine was set to “Caller or callee”)

BTW, I've been told that the issue will be resolved in the next firmware release. Once it is corrected in the next firmware, there will be no setting changes required, everything can be reverted back to the defaults.

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