Can't configure providers after factory reset

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Lewy1:
Yesterday, all of a sudden my device stopped registering to Localphone.com, even though I could connect to their servers from a softphone. Finally I decided to do a factory reset. Since than I can't configure either providrrs through obitalk.com. Even after filling out the providers info and clicking on submit, it still is showing up as not configured. Would appreciate some help.
Thanks

RonR:
I can't help you with OBiTALK Web Portal issues as I don't use it, but I will recommend to you that you keep a current backup of your OBi configuration by using:

System Management -> Device Update -> Backup Configuration

any time you make significant changes to the OBi.

This will permit you to restore your configuration at any time by using:

System Management -> Device Update -> Restore Configuration

regardless of whether the OBiTALK Web Portal is functional or not.

Lewy1:
Thanks. I think I have a current backup but am trying a fresh start because of the problem I had.

QBZappy:
Lewy1,

Have a look here on your local OBi web unit and decide how you want the OBi to be configured. Expert (OBI portal) or local unit method.

System Management>Auto Provisioning>Method = Disabled (ect...)

RonR:
Reconfiguring from the OBiTALK Web Portal won't do anything for you that direct configuration or restoring a backup won't do.

The backup file is a collection of setting values, not a binary image backup of the OBi contents.  Consequently, it's unlikely a backup will contain any corrupted data (and if it did, you'd likely spot it looking at non-Default setting values).  I've never used the OBiTALK Web Portal and have restored from backup files countless times without ever needing to start over.

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