Can't configure providers after factory reset

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RonR:
Quote from: Lewy1 on August 04, 2011, 03:11:01 pm

Expert mode is an extension of the web portal when configuring from the web portal, but when configuring on local network it works fine.


When you configure the OBi locally, you're talking to the OBi directly and there's nothing in between to break down.  There's no OBi Expert Mode involved when you configure the OBi directly and you're not at the mercy of anything else.

Lewy1:
Of course, I understand that configuring locally works because I'm talking directly to the device. Anyway, I still don't know why the web portal isn't working. Again I appreciate all of your advice.

QBZappy:
Lewy1,

To fully understand the Expert mode, you need to understand what those check marks mean on the portal. You have to know when to leave or remove a check mark.

OBiSupport:
Lewy1,

We recommend users taking full advantage of OBiTALK web portal for configuration. This not only saves much time and effort on the user side, but also allow our support team to sync up to your setting, and facilitate a remote diagnostic.

Hope you have everything figured out well. If not, please contact our support team at support@obihai.com. We will assist you from there. Thanks,

Lewy1:
Thanks. I will let you know if I have trouble again. Right now everything is working again.

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