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Author Topic: OBi1062 - Works sometimes and not others???  (Read 2419 times)
Logan
Newbie
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Posts: 13


« on: August 18, 2017, 12:53:42 pm »

Model OBi1602
Using with Google Voice

Phone will make calls 90% of the time, but sometimes, when attempting to make a call, it'll try to place the call, but immediately hangup. Sometimes the hangup is delayed and I can hear a fraction of a ring and then it'll hang up. I cannot pinpoint anything that causes it (IE: time of day, certain phone numbers, etc...).

Any ideas what is going on? Thanks!
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LTN1
Sr. Member
****
Posts: 478


« Reply #1 on: August 18, 2017, 02:32:17 pm »

If it is under warranty, try contacting Obihai tech support also. Make sure all the latest firmware has been updated for that device. What is the VoIP service provider (GV, PhonePower, Callcentric, etc.)? If everything is normal, there appears to be a defect with the device.
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wpsb
Jr. Member
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Posts: 24


« Reply #2 on: September 08, 2017, 12:29:50 pm »

Did you ever find a solution to this? I'm having an issue where the phone cuts out - they can hear me but I can't hear them.

Is your issue still happening?
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kayrjay
Jr. Member
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Posts: 31


« Reply #3 on: September 14, 2017, 08:44:57 am »

I too sometimes have the issue where the other party can hear us, but we can't hear them.   I hope someone figures out what's going on.
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