December 12, 2017, 07:37:55 pm *
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Author Topic: Google voice stopped working on my OBI 202  (Read 3089 times)
hgroth
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Posts: 11


« on: August 30, 2017, 09:47:27 am »

My Google voice service stopped working today on all numbers and I see
"Backing Off : TCP connection to 125.206.125.74 failed" on all numbers
Can someone please assist

thanks
« Last Edit: August 30, 2017, 10:52:55 am by hgroth » Logged
drgeoff
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Posts: 2712


« Reply #1 on: August 30, 2017, 10:38:45 am »

Try calling the Obitalk echo number by dialling **9 222 222 222.  Does that work?
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hgroth
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« Reply #2 on: August 30, 2017, 10:45:36 am »

yes that test works
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drgeoff
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Posts: 2712


« Reply #3 on: August 30, 2017, 11:32:47 am »

If you have not done so already you can try rebooting your router and after it has settled down, reboot (=power cycle) your 202.

If that does not work, then unless you know that you or someone else has been changing the OBi's settings or your internet connection, I'd be inclined to wait a few hours to see if the  problem fixes itself (in reality by someone else) or more people start reporting the same issue.
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hgroth
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Posts: 11


« Reply #4 on: August 30, 2017, 11:36:31 am »

I already rebooted the OBI and my router and I also tried to reconnect
my Google account and it still wont work
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drgeoff
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Posts: 2712


« Reply #5 on: August 30, 2017, 11:38:52 am »

Since my last post I found that 125.206.125.74 is allocated to NTT Japan.
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hgroth
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Posts: 11


« Reply #6 on: August 30, 2017, 11:47:41 am »

125.206.125.74 is a Google server
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Taoman
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Posts: 937


« Reply #7 on: August 30, 2017, 12:09:17 pm »

125.206.125.74 is a Google server

How do you come to that conclusion? The ip address you listed is located in Japan and assigned to NTT Communications Corporation. I doubt that's a "Google server."

For instance, I connect to 74.125.39.41 which is assigned to Google and located in Mountain View, CA which is exactly what you would expect.
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drgeoff
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Posts: 2712


« Reply #8 on: August 30, 2017, 12:13:05 pm »

Seems to be some similarity to https://www.obitalk.com/forum/index.php?topic=12888.msg82706#msg82706.  No satisfactory conclusion reported there.
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Taoman
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« Reply #9 on: August 30, 2017, 12:15:35 pm »

Seems to be some similarity to https://www.obitalk.com/forum/index.php?topic=12888.msg82706#msg82706.  No satisfactory conclusion reported there.

Indeed. I was going to ask you if you had any ideas on this issue?

All I can think of is a DNS issue but it seems unlikely multiple people would suddenly start having local DNS issues.
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drgeoff
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Posts: 2712


« Reply #10 on: August 30, 2017, 12:45:44 pm »

Yes, DNS is the first thing that comes to mind.  In that other thread SteveInWA advised using Google's own DNS servers, 8.8.8.8 and 8.8.4.4.

ISTR that OpenDNS is known to give problems with GoogleVoice.
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Dolphyn
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Posts: 1


« Reply #11 on: December 05, 2017, 07:46:35 pm »

Similar problem was happening here. Device had not been updated for a long time.

I updated the firmware to version 3-2-1-5757 and the problem appears to be fixed.
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SteveInWA
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Posts: 3953



« Reply #12 on: December 05, 2017, 08:08:35 pm »

This discussion thread is obsolete.  The current product line's firmware was updated to fix the issue.  The discontinued 100 series will not be updated.

Read:

http://www.obitalk.com/forum/index.php?topic=13113.msg84139#msg84139

and

http://www.obitalk.com/forum/index.php?topic=13147.0
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drgeoff
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Posts: 2712


« Reply #13 on: December 06, 2017, 01:51:36 am »

honestly though if they came out with new models that were really innovative and had extra features those people would instantly buy those regardless of having older versions. Innovation wins every time, stop innovating and die.

What innovations and extra features can you suggest that are technically possible given that an ATA or IP phone is only one cog in a large system?  IMO OBi's products are already streets ahead of anything else in the same market segments.
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talkthetalk
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Posts: 3


« Reply #14 on: December 09, 2017, 01:16:40 pm »

Similar problem was happening here. Device had not been updated for a long time.

I updated the firmware to version 3-2-1-5757 and the problem appears to be fixed.


I had the same problem and solution. Thank you for the post.
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