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Obi200 - Calls filtered on Phone 1 but rings on Cell

Started by ShawnO, August 31, 2017, 09:20:27 PM

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ShawnO

All,

Have had this Obi200 FOREVER with no issues until recently.

This problem started a few weeks ago, and I'm baffled as to what started it or how to turn off this filtering.

PROBLEM:  If someone calls that isn't in my google address book, the Phone 1 (the only one I use) doesn't ring.  The Cell Phone that I also have setup in GV to ring concurrently rings just fine.

I can resolve this issue by adding the persons # to my google contacts and waiting for them to call me back.  Not ideal solution at all.

All the while, I can make calls using the GV Phone 1 line OUTBOUND with no problem so there isn't a problem there.
Appreciate any input!

-S-


SteveInWA

Hi Shawn:

This a Google Voice problem, not an OBi problem.  If you post over on the Google Voice help forum, I (or one of my cohorts) will help you fix it.  See the forum link below my signature.