Is there a way to busy out a line?
ProfTech:
Replace X_InboundCallRoute with {?|@:}. No other changes necessary. Note, however this is "On" until you change it to something else. If you want to do something different during sleep hours, etc that is a different story. Callcentric has a DND function but I believe it gives the caller either voice mail if you have VM or a canned message if you don't. There are certain instances where CC will play a busy signal but I don't think those would work for you.
*edited* I may have spoken too quickly. I use this setting in all of my service providers that I use for outbound only. That way hackers can't ring my phone at 2 in the morning. But I haven't tried the setting with Callcentric to see the effect. You can also get a busy signal by changing a setting for the extension in the Callcentric portal but it is tricky and won't work under certain conditions.
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