Obi200 Call forwarding on busy worked once

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static1120:
Hello, everyone

Two days ago I set up a At&t syn248 with 3 extension telephones.

A google voice account set up on the obi as the primary line on the PBX gateway.

A secondary home line is connected to the PBX Gateway that is only supposed to be used in-case of a rollover if the primary google voice line is busy.

I went to the OBI200 configuration and changed the calling features and enabled call number on busy and specified the secondary number.

I tried calling the primary number once, left the line working and got a second phone and called the primary line again, and as it should the second line started ringing and the phones showed line 2 blinking.

A day later, the feature is no longer working, when trying to get call on busy rollover to work, if I call while the line is in use, I only hear a beep sound on the primary line and it wont rollover to the secondary line anymore.

Anyone have any more experience with call forwarding on busy?

Thanks guys.

drgeoff:
Have you fallen for the old gotcha of making a configuration change via the ATA's onboard web server GUI while Obitalk remote provisioning is still enabled?

http://www.obitalk.com/forum/index.php?topic=61.msg109#msg109

static1120:
I believe I understand where this is going,
Yes I did the changes via the web GUI (Local IP address, 192.168.0.XXX)


So if I understand correctly I would need to disable Auto-provisioning?
and I still do the changes under local IP?
or is there changes that can be made from the website for the configuration? 

Hopefully this is what is causing the current issue I am facing

Thank you for your support

drgeoff:
All the useful configuration settings are also available using the Expert mode on the portal.  Set up the Call Forwarding there.

You need to have both boxes at the right hand end of a settings line unticked before you can make a change.  Then click the 'Submit' button at the bottom.  The portal will send the updated configuration to the ATA and make it reboot.

static1120:
I have been trying to get call forwarding to work for the longest time, and im still stumped.

I have wanted to reset the device and start from scratch.

If I understand correctly, I can make changes from the device onboard web GUI with its local IP address

But... Any changes I do there directly conflict with obitalk servers if auto provisioning is enabled correct?

I have been doing changes on the device and on the OBIexpert configurations but I can get them to play nicely with each other, I know I may be overlooking something fairly simple
 
but when I do changes for the call forward on busy, I get a red exclamation mark next to it, meaning after a bit of research that the input conflicts with the obitalk expert configuration settings.

A bit more guidance guys, id really appreciate it

Thanks

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