Obi200 Call forwarding on busy worked once
static1120:
Hey everyone again thanks for the help, let me explain a bit on why I did this
I have a cellphone used for company use, this number is known by a lot of people, it gets many calls and texts (pictures).
I wanted to switch this out to the syn248 to use the phone with the phone systems without loosing access to text messages so picture messages go straight into the google voice web portal.
Now the system is working perfectly and messages are arriving to the google page.
since we have a home phone line to work with, we just need to use it as a secondary when the main primary number is on a call, the call is transferred to the second number so another person on a different desk set can pick up that incoming call with the extra line.
Working with what I have I was able to get it to work once but from the reply's I understand its not possible or it worked out of luck?
or based on what I have Is it possible to still get it working using the trunking method
Sorry for being so lost but I appreciate the help once again
azrobert:
I forgot something. If Call Waiting is enabled, you won't receive a Busy.
Physical Interfaces -> Phone1 Port-> CallWaitingEnable: unchecked
See following for the number format:
http://www.obihai.com/OBiDeviceAdminGuide#_Toc367543037
You can get the original CallerID if you forward to an SIP device, like an SIP softphone installed on a smartphone or a VOIP Phone.
static1120:
Ok so under physical interfaces -> Phone 1 call waiting is enabled
https://imgur.com/a/Qaby6
will try disabling this setting and verifying if it fixes the call forwarding issue
This is the most logical explanation as to why I heard a beep on the line whenever a second call tried to go in, most likely to let you know theres someone on hold
Thank you
static1120:
After disabling call waiting, the issue is still happening, call forwarding on busy is not being made
I will try to remove the line and connect it to a regular home phone to see if I can eliminate the possibility that the issue might be related to the Syn248
Thanks
azrobert:
You can define forward on busy on the Phone1 Port or the SPx Service. I just tried forward on busy with my OBi200 and it didn't work when defined on the Phone1 Port, but worked when defined on the SP1 Service. I'm running firmware 5657. When testing you can't just take the phone off-hook to make it busy, it must be on an active call.
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