October 16, 2018, 06:17:19 pm *
Welcome, Guest. Please login or register.
News:
 
   Forum Home   Search Login Register OBiTALK  
Pages: 1 2 [3]
  Print  
Author Topic: GV rings my phone, I answer but sends callers to voicemail most times  (Read 10297 times)
tpayne03
Newbie
*
Posts: 9


« Reply #40 on: March 29, 2018, 07:53:53 am »

Except this functionality worked for something like 5 years.... and then something changed, and now it's stopped working.

(Your post you suggested for me to look at, is in fact where I am the original poster...).

I'm not really certain why you would think this would not work... why would Google Voice have any issue with forwarding calls like that?  

Do you code the platform, that's a very specific claim -- in light of the fact the whole thing has been working for years....  Is there some specific technical document / service statement to support anything like that?

« Last Edit: March 29, 2018, 07:58:26 am by tpayne03 » Logged
SteveInWA
Hero Member & Beta Tester
*****
Posts: 5090



« Reply #41 on: March 29, 2018, 04:42:53 pm »

The problem is being caused by trying to forward your PBX inbound calls to the Google Voice number.  That is backwards from the design of Google Voice, which is intended to be the single point of contact number, which then forwards calls to linked destination numbers and/or OBis and to Hangouts.

The fact that it used to work is interesting, but irrelevant.  Google makes changes to their infrastructure on a regular, ongoing basis, and there is no guarantee that an unsupported configuration will continue to work.  In addition, PBX software changes all the time, as do the configurations users make to their PBXs that may or may not work with Google Voice.

No, there is no technical documentation on this.  As I mentioned previously, if you need VoIP trunks, then use a vanilla SIP VoIP service provider, not Google Voice.
Logged

Pages: 1 2 [3]
  Print  
 
Jump to:  

Powered by SMF 1.1.11 | SMF © 2006-2009, Simple Machines LLC