Is PhonePower still an approved service provider?

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jentzd:
New problem detected with phone power and the inability to use the ASP method.

Without ASP, you can enable sip credentials then add them into the obi sip method.

This seems to work fine, obi shows up as a registered sip device on the phone power sip credentials page.

When I get a call, phonepower/obi device rings 1 time, and is then immediately transferred to the phonepower failsafe number. Failsafe number then works just fine.

Essentially this means I am not getting incoming calls on phonepower/obi using non ASP method, though. BTW, I still have a line registered with the ASP method that is working like a champ. Kind of anxious about keeping it that way, though!

Filed a trouble ticket with phone power. Will post any results.

jentzd:
Found that on the phone power sip credentials page
The minimum registration interval is at least 1 hour. Any duration shorter than 1 hour can result in intermittent or complete loss of service.

When Obi device registers, it registers as 60 seconds by default. Setting is RegistrationPeriod under ITSP Profile A SIP (etc)

Going to try changing this to be 3600.

Will report results

ceg3:
Quote from: estevez08876 on October 30, 2017, 04:55:37 pm

keep us posted if you can   


I can report that I just clicked on pre-pay my renewal and the option presents itself.  I did not follow through, but it appears I'll have no issue.  I pre-paid by a few days last year.

jentzd:
Quote from: jentzd on October 30, 2017, 11:04:41 pm

Found that on the phone power sip credentials page
The minimum registration interval is at least 1 hour. Any duration shorter than 1 hour can result in intermittent or complete loss of service.

When Obi device registers, it registers as 60 seconds by default. Setting is RegistrationPeriod under ITSP Profile A SIP (etc)

Going to try changing this to be 3600.

Will report results


Registration period to 3600 appears to work, though I had to delete the SP from the front page then re-add it for things to come up happy. Still seems to be a little bit glitchy and failsafe number seems to be called sometimes instead of other non answer options, but close enough.

Called phonepower tech support and they asked me to delete then re-add my working ASP legacy registration. No thanks!

jentzd:
Turns out it wasn't just the 3600 in registration period (that was my guess). A few more settings are needed that I would have never guessed.

In the Service Providers section:
Under ITSP Profile x General:

1) Name = PhonePower
2) DTMFMethod = Auto
3) X_UseFixedDurationRFC2833DTMF = not checked
4) DigitMap = (**|[3469]11|0|00|1xxxxxxxxxx|<1>[2-9]xxxxxxxxxS0|*21|*50xxxx|*51xxxx|*52xxxx|*53xxxx|*54|*6[013569]|*6[27]xx.|*77|*[789]2xx.|*73|*74[0-1][0-9]*xxxxxxxxxx|*75[0-1][0-9]|*8[137]|90xxxx|*93|*96|011xx.|xx.|(Mipd)|[^*#]@@.)

Under ITSP Profile x SIP:

ProxyServer = sip.phonepower.com
ProxyServerPort = 0
RegistrarServer = sip.phonepower.com
RegistrarServerPort = 12060
UserAgentDomain = sip.phonepower.com
OutboundProxy = sip.phonepower.com
OutboundProxyPort = 0
RegistrationPeriod = 3600
X_RegistrationMargin = 0.1

In the Voice Services section:

Under SPx Service:

Enable = checked
X_AcceptSipFromRegistrarOnly = checked
X_NoRegNoCall = checked
X_KeepAliveEnable = checked
X_KeepAliveExpires = 30
X_KeepAliveServer = sip.phonepower.com
DirectoryNumber = (your phone number)
AuthUserName = (your phone number)
AuthPassword = (your sip password)


So, now that the ASP method is gone, I was selecting the list of service providers and selecting phone power. The tech told me not to do that. Essentially you can select generic service provider, fill in a few items from this list, but then go into expert mode and fill in the rest of the items. Not easy!!

But at least there is a way forward.

Also the tech said SPs still in ASP registered mode will eventually stop working :( I did not ask about the concurrent calls issue, since we will be going from 4 to 2, but I will - eventually.. unless someone beats me to it.

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