Is PhonePower still an approved service provider?
estevez08876:
Quote from: ceg3 on November 20, 2017, 06:17:14 am
FYI PhonePower auto-renewed my account over night for 59.99 again for the period ending 11/20/18. I do think it would be nice to get a notice before and after the renewal, which I might call them about, but for those wondering about PP renewing here's your answer. ;D
Thank you sir for following up enjoy your Holiday season
jentzd:
Quote from: ceg3 on December 10, 2017, 06:23:04 am
The most credible tech I've dealt with over the past week said I needed to no longer use OBiTALK and I should log into the IP. I got that working once and then lost register and could never get any changes to stick after a boot.
I talked to a tech who was pretty sharp, he told me the same thing, not to use obitalk.com but instead go direct to the IP. I don't see a reason for this other than personal preference of the tech. Another reason might be, as you are going through all the various pages it essentially reboots the phone each time. I think there might be 3 or 4 reboots until the setup is complete. With an incomplete setup it may cause PhonePower registration to fail (like it was before) and temporarily blacklist your account, vice with going direct to the IP, all the config changes are batched and once the config is complete they are done all with one reboot.
Anyhow, obitalk.com is a lot more convenient management tool for me. Just so long as I am quick about the config, I think it will continue to work with phonepower. It has been pretty rock solid for a few months now.
One other note, if you are logging in to the IP directly and the config is getting blown away, may want to check System Management -> Auto Provisioning -> ObiTalk provisioning -> Method and switch it to disabled. Otherwise your obitalk settings will keep blowing away your settings configed via direct IP. My same really sharp tech actually forgot this... He was spot on otherwise tho.
GPz1100:
^^You shouldn't need to reboot after submitting each section of changes. Once all changes have been applied, a single reboot is all that's needed.
ceg3:
I thought all these changes had fixed my intermittent issues with PhonePower. Lately my account remains registered, as does my Simonics GVGW account, but at times I can't call out on my PP but can receive calls, while GV has no issues sending or receiving calls. A power cycle of my OBi200 seems to fix it. Seems to me both accounts would be failing if it were my LAN, but I don't know. Tempted to just forward my PP to number GV and be done with it until next renewal. I'm not the only only with PP issues.
ceg3:
Just had a very productive and pleasant support contact with PP and we made some significant changes that hopefully stop my registration from timing out, which he said my log showed was happening on a regular basis.
I learned the reason PP isn't writing new OBi subs is really an Obihai decision, according to the rep. Obihai made changes that broke the easy resync function and it was determined the difficulty in setting up and maintaining SIP accounts was going to be too complicated and frustrating for many users, so the decision was made to write no new subs. I can attest to the frustration, though looking at my posts number you would think me a bit smarter VOIP user. ;D
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