News:

On Tuesday September 6th the forum will be down for maintenance from 9:30 PM to 11:59 PM PDT

Main Menu

Callback Delay

Started by hwittenb, August 06, 2011, 04:47:49 PM

Previous topic - Next topic

hwittenb

Is there a setting to adjust the auto attendant callback delay time?  The OBi Device Administration Guide says the callback occurs in 2-seconds.  If I call my GV number from my PSTN line and request a callback from the AA attendant, my PSTN line doesn't drop the call circuit until after the callback.  If I enter a different callback number it works fine, if I call from my cellphone and request a callback to the cellphone number it works fine.