Auto Attendant does not answer

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Billy2Hats:
I entered my mobile no. in my C of T to try it. However ringing in from the mobile does trigger the AA.

I've checked the POTS entry from the post above. It shows "x.xxxxxxxxxx" presumably because when it didn't work I took exact match off.  Where in the web portal do I find "ITSP InboundCallRoute"?






QBZappy:
Billy2Hats,

Web portal:

Setup Wizard, bottom of page, second to last line = "ITSP InboundCallRoute"

or

Voice Service>SP1/2 Service>X_InboundCallRoute

RonR:
Quote from: Billy2Hats on August 07, 2011, 10:28:20 pm

I've checked the POTS entry from the post above. It shows "x.xxxxxxxxxx" presumably because when it didn't work I took exact match off.  Where in the web portal do I find "ITSP InboundCallRoute"?


If you're configuring the OBi directly, you'll need to disable Auto Provisioning at:

System Management -> Auto Provisioning -> Auto Provisioning -> Method : Disabled

For SP1:

Voice Services -> SP1 Service -> X_InboundCallRoute : {0412345678:aa},{ph}

For SP2:

Voice Services -> SP2 Service -> X_InboundCallRoute : {0412345678:aa},{ph}

For LINE Port:

Physical Interfaces -> LINE Port -> InboundCallRoute: {0412345678:aa},{ph}


where 0412345678 is your mobile number.

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