Using an outgoing proxy with voice gateways - how?

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neilio:
Hi all -

I've been having a frustrating issue with my setup where callers stop hearing my voice partway through a call. From what I can tell this could be because my OBI100 is behind a router (Netgear WNDR3400 running DD-WRT). The version of DD-WRT I have installed has the Milkfish SIP router built in, so I'm trying that out to see if it fixes the issue.

I've got it working (I think) with SIP1 on my device (registering with Callcentric.com). I have Google Voice set up on SIP2, and VOIP.ms set up as a voice gateway. I can't find anywhere to put an outgoing proxy for the voice gateway — is that required, or does having it working on SIP1 good enough?

RonR:
Voice Gateways don't support outbound proxy servers.  Most VoIP providers don't use outbound proxy servers.

neilio:
Hm. Actually, it looks like I can't get Milkfish working with the Obi100.

RonR - do you have any suggestions on anything I can do to alleviate the issue I mentioned? Basically the call goes through fine, but at some point during the talk (usually 10-15 minutes in) I can still hear the other person but they can't hear me. I have to call back to get it working again.

I turned off the SPI firewall on my router just now - not sure if that'd affect things but from what I can see it might?

RonR:
Forwarding SIP ports (5060 - 5061) and RTP ports (16600 - 16998) to the OBi frequently gets rid of audio issues.

OBiSupport:
Does this one-way audio happen on all voice services (GV , Callcentric, VOIP.ms)?

Any chance of trying a different route or network? and see if this is related to the particular router ...

You may contact us at support@obihai.com along with your 9-digit number, we like to look into this issue.

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