OBi100 Cannot Update Firmware
drgeoff:
Was it bought new from a reputable supplier such as Amazon or from eBay etc or yard sale?
Javelina:
I assume I bought it from Amazon as that's where I buy 95% of my purchases.
drgeoff:
Step by step:
1. Unplug everything from the OBi100. Unplug power supply from 110 volt outlet.
2. Plug the power supply into the 110 volt outlet.
3. Plug in the OBi power supply into the OBi100.
At this point the left LED should be red for a few seconds, then change to alternating between green and off. Other two LEDs off.
4. Connect the phone to the OB100.
At this point the LEDs should still be left one flashing green and off and the other two off.
5. Take the phone off-hook.
At this point the left should be flashing as before and the right LED should be flashing between green and off. You should hear dial tone in the phone.
Javelina:
Thanks for the reply, but I followed the instructions and the problem remains. There is no dial tone and the light on the right flashes green then red. All I hear on the phone is an occasional clicking noise, same as before.
drgeoff:
I should not need to ask this but getting useful info from you is like getting blood from a stone.
Please say at which steps my "should" is not the same as what you see/hear.
And at each of those steps please report everything that is different.
Is the phone plugged directly into the OBi100 or is the phone plugged into phone wiring in the house and the OBi100 plugged into house phone wiring?
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