OBi100 Cannot Update Firmware

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Javelina:
Apologies. I have a dial tone now. However, as your instructions mentioned nothing about the ethernet cable which I had plugged into the OBi before, I removed the ethernet cable and as a result I now have a dial tone.

I just dialed the **9-222-222-222 number and got a recording that my IP address is unavailable (error 00).

Where do I go from here? Thanks.

drgeoff:
It is difficult to help you if I cannot be sure that you are accurately following my instructions.  I told you to unplug everything from the OBi. Nowhere after that did I tell you to plug in the ethernet cable.

Are you saying that plugging in and unplugging the ethernet cable is the ONLY change that makes dial tone present or not? And can you confirm which LED is or was flashing red and green? Left is the same side as the O in OBi and right is the same side as the final zero in 100 on the top of the unit.

The spoken error message is to be expected when there is no ethernet connection.

Javelina:
Yes, it's the Ethernet cable that made the difference. When removed, I was able to get a dial tone. At this point, the right LED is flashing green. The left LED begins to flash when I lift the receiver of the phone. The middle LED is off.

drgeoff:
Quote from: Javelina on October 25, 2017, 10:09:18 am

The left LED begins to flash when I lift the receiver of the phone.

Sorry but I have difficulty to believe that.

Of the 3 LEDs, the one most to the right has a small black symbol of a phone just below it. That is the one that should flash green when you take the phone off-hook and be off when on-hook.

Javelina:
Yes, the LED with the phone logo flashes only when I lift the receiver. The other LED flashes green all the time whether the phone receiver has been lifted or not. (Left or right depends on which way you're looking at the OBi)

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