OBi1062 / CallCentric Outgoing call troubleshooting

<< < (2/2)

SteveInWA:
I don't know for certain what Anveo does to the device's overall configuration.  In a perfect world, they'd only be configuring the one SP2 slot.

It's up to you if you want to go the drastic/total re-config steps I posted.

Here's an alternative, less-drastic approach:  you said that inbound calls work.  Assuming nothing, do you mean that you have a true, public 10-digit Callcentric inbound telephone number (DID), aside from their 1-777 number?  Does the OBiTALK dashboard show that your CC SP is in "registered" status?

If so, does every inbound call from various 10-digit phone numbers correctly ring the CC public DID?  If so, then I'd suggest downloading and installing Callcentric's softphone client on your computer, or use another softphone like X-Lite or Zoiper: https://www.callcentric.com/support/device/?category=desktop.

If you can make outbound calls with the softphone, then it should also work on the OBi.

MikeTheActuary:
Thanks.

Navigation

[0] Message Index

[*] Previous page