I use Google Voice. Yesterday I couldn't get a dial tone, so knowing in the past unplugging the 200 and then replugging it in cleared problems, that's what I did. However, after that all I get is red and green alternating lights. Tried unplugging and waiting 1/2 hour or more and replugging in, still get red and green alternating lights.
Searching I found this means the device lost power while doing an update and it is in recovery mode. I followed the steps, downloading the firmware update. It stated to make sure you can ping the device's IP, but cmd prompt tries 4 times and it can't reach the device and it can't log in to the devices webpage to upload the software either. This makes sense because the device is stuck.
So I have to assume based on the red and green alternating lights support page, that even with these lights, I should be able to ping and also access the ip address in a browser?
When I purchased the 200 I spent weeks on my own and with the support of helpful folks on this forum to finally get it to work, so I really don't want to factory reset it. What are my options to get it working again and clear the red and green alternating lights?
Thanks for your help.
Bob