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Author Topic: Google Voice voicemail dtmf broken when "use service for security alarm"  (Read 2471 times)
Posts: 1

« on: November 04, 2017, 07:23:16 pm »

Took a while to dig through forums and trial and error.

Google Voice voicemail dtmf did not work with "Use This Service for a Security Alarm Line"

This setting pushes down the config:
  - device webpage/service provides/ISTP profile ?/General/DTMFMethod = "Inband"

If you uncheck, "Use This Service for a Security Alarm Line"

It becomes:
  - device webpage/service provides/ISTP profile ?/General/DTMFMethod = "Auto"

and Google Voice voicemail dtmf works.

Hero Member & Beta Tester
Posts: 6433

« Reply #1 on: November 04, 2017, 07:28:50 pm »

...and then, after changing it to Auto, your alarm panel probably won't be able to communicate with the central station.  It's a crapshoot.  The Ademco alarm protocol is very old, and it uses DTMF tones to communicate with the central station.  That's why the configuration changes to inband.  If you use the OBi as an alarm communicator with Google Voice, you have to dedicate it to only be used as an alarm communicator.

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