Help Request: Relocated and Cannot Connect OBI 1062
SteveInWA:
I don't have a brilliant revelation, unfortunately. If your OBi is getting an IP address, then it should connect.
If Google Voice is the only thing you are using on this phone, it's not a big deal to factory reset it and start over.
Delete the phone off of the OBiTALK web portal, and wait a few minutes.Pick up the handset and key in ***8 then 1 to restore the phone to factory defaults. Wait a few minutes for it to go through its gyrations and reboot itself one or more times.Go back to the OBiTALK web portal and add the phone again, using the **5 procedure.
Were you able to get at least that far?
SteveInWA:
And no, I doubt that your router, switch or Frontier internet are the cause of this, as long as you have them connected like this:
Internet service--->DSL modem-->router-->switch-->computer on one Ethernet port, and OBi phone on another port.
Clyde:
Steve:
The factory reset worked--I cannot thank you enough. Nice job!!! Now I can go to sleep. Appreciate your amazing work.
All the best,
~Clay :)
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