OBi100 and Simonics GVGW, status now offline - SOLVED
GPz1100:
It sounds like the unit is not communicating with obitalk.
I'd start by logging into it locally. Find the ip address from your router or by dialing ***1 into a connected handset.
Login is admin, password is whatever password you configured (or admin if never changed).
What does it say on the status page for under WAN status. You should have an ip address that starts with the same 3 sets of numbers as the ip for a computer on the same network.
Darlynne:
@GPz1100 and drgeoff: I intended to write a message thanking you both because the phone was working (registered) after restarting the router and Obi100, but SP1 is now back to offline.
I reset the router and Obi device again just now, which put me back to registered/solid green light and able to use the phone. But the Obi green light is now flashing and, sure enough, I'm again offline. All I get is a couple of minutes of connection.
The WAN IP address is dynamic and the numbers are completely different from my router IP. I don't know how often Charter/Spectrum changes the IP address, although it should be at least 24-48 hours; static IPs are for their business accounts, AFAIK, dynamic for home.
I should add that whatever the WAN IP has been, we never had a problem with calls until this morning when the end of OBi100 caught up with us.
drgeoff:
Which LED is flashing?
The left one (power) should be steady green. If flashing it means problem is between the OBi and the router.
The middle one should be flickering randomly. Means data passing between router and OBi.
The right one (phone) should be solid green except:
flashing when phone off hook or phone being rung.
off when not registered to Service Provider.
Darlynne:
The left light is flashing green, the power light. Nothing else flashes when GVGW is offline.
GPz1100:
To rule out a bad port or ethernet cable, plug the cable going into the obi into a laptop. Does the laptop have internet?
Navigation
[0] Message Index
[#] Next page
[*] Previous page