Other person can't hear me.

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mjsobi:
I am using the Obi100 with google voice.  Frequently, the person I am calling cannot hear me very well and tells me we have a bad connection.  But I can hear them fine.  This happens only intermittently.

I already tried forwarding ports and putting the obi in the DMZ.  QOS didn't help.  And I am not downloading/uploading anything else at the time of phone calls.

Other ideas?

jonsid:
When this happens to me I reboot the Obi. That usually fixes it.   I don't know why it happens either.

mjsobi:
Thanks, I'll try that.  How often do you need to reboot it?  Also, is there a way to reboot it through the web interface or do I always have to unplug it?

RonR:
Obviously, there shouldn't be a need to reboot the OBi periodically for proper operation, but...

If you log into the OBi at the IP address returned by dialing ***1, there's a Reboot button in the upper right corner.

This thread provides a VBS script and discusses a method for rebooting the OBi on a schedule:

http://www.obitalk.com/forum/index.php?topic=1152.0

bitstopjoe:
OR you can do a ***9 from the attached phone and do a reboot :)

 Same thing happens to me a few times a week where I call someone and they can not hear me. I don't reboot but call right back and have no trouble. Drives me nuts, but what can you do when it is free, ask for a refund :)


Joe Sica

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