Other person can't hear me.
sramaswamy:
Thanks for your answer.
I do not use the voip.ms much. So I am not sure whether I have the problem with that as well. I did not have these problems all these time - that is about 10 months. It just started last month and that too only on some calls.
I will try to follow up on what you have written. But again the problem is that the google voice through Obi100 does work sometimes. So not entirely sure if it works from another place it is certain that it always works.
QBZappy:
sramaswamy,
Just so you know even real voip pros sometimes with all their expertise sometimes are baffled by some problems and must live with connections which are not stable/reliable. I was on another site (DSL Reports) recently, and I read a reply from one of the senior voip gurus there which made me laugh because I thought I was the only one doing this. I assumed that the real pros could resolve these things. He was checking daily if the connection to his commercial voip service provider was active. For some reason it was not reliable. The reason it made me laugh is because I had a similar problem with voipms. I had to figure out a way to reboot my PBX automatically everyday, yet this still did not work. For some reason it now seems to be stable again, and don't ask me what I changed.
Every family seems to have a designated technical guy. It seems that it might be you in this case. One way or another you will be resolving this issue. Keep us posted.
sramaswamy:
QBZappy
Before I write anything else, I am sorry if I came of as dismissive in my reply. That was not the intent in my answer. I appreciate someone devoting the time to read through post and being helpful. I also understand that there is lot of interconnected technologies - internet connection, the router, other devices, modem and not to speak of software updates. Any of it could have changed in the last month. Considering my knowledge is limited, any input is most welcome.
Now following up on your suggestion, I did the following:
Since GrooveIP does almost the same thing as Obi100, I decided to try that out. I got a new google voice number on a different gmail account, installed GrooveIP on an android phone. I connected through the Wi-fi connection on the same router. Guess what, I have the same issue. I can hear the other party and they can't hear me.
So the above almost rules out any issue with the Obi100 and its settings. The next candidate to investigate is the router. Is it blocking the outgoing data? But I have placed the Obi100 in DMZ - to the best of my knowledge I think. Still investigating. Any pointers from anybody most welcome
sramaswamy:
I think the most likely reason for the other person not able to hear is the upload bandwidth saturation. It looks if there is no upload bandwidth available, then the other person cannot hear. I thought the audio will be choppy and not total silence. Since I have DSL the upload bandwidth is somewhere between 400 - 500 KBPS. The home uses online service like Netflix. Does service like Netflix take up so much upload bandwidth? I guess I will try to upgrade my internet connection and see whether that resolves the issue.
Ostracus:
Upgrading your service and applying QoS to the upstream will help.
Expose VoIP Problems Using Wireshark
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