Other person can't hear me.
jkmhb:
We have had this problem as well. 3 different OBI firmwares (last 2 production and 1 Beta), much frustration and complaints from other family members. It happens at least 3-4 times per week, intermittent. I'm getting pleas to get rid of the OBI. Reboot also does not seem to resolve it. Has anyone had this problem on one of the older firmwares? Mine is newer, I've had this problem on the 1.2.1 2289 and 2384 releases, plus a beta in between which was supposed to help. I think I'll need to go back to our Cisco SPA3102 without GV until there is a solution.
voicemail:
Same here
The most frustrating is after you have been on hold for 20min. just to hear the other person say hello, hello, and when they can't hear you they just hang up. This happended twice in a row to me :'( Tomorrow I have a appointment with comcast. I will try to get them to install a splitter directly off of my modem bypassing the router. I will post back it this works.
>
Well, Comcast showed up. I was told by both the internet and tv departments at Comcast that they have a cat 5 splitter but it could only be installed by a technician. Then the tech showed up and said they have no such thing as a cat 5 splitter. What a waste time!
>
any suggestions out there to eliminate these dropped outgoing voice events? Unhooking the computer and pluging the Obi into the modem is not an option for me.
RonR:
Quote from: voicemail on August 15, 2011, 05:38:01 pm
Tomorrow I have a appointment with comcast. I will try to get them to install a splitter directly off of my modem bypassing the router. I will post back it this works.
There is no such thing. The cable modem has one Ethernet port. If you need to connect more than one device, you connect a router to that single Ethernet port and the router provides the additional Ethernet ports.
RonR:
Quote from: OBiSupport on August 12, 2011, 10:52:32 am
Hi RonR,
We apologize if you have emails to us that remains unanswered.
We will look into all your past emails and will address them if any of them sits unattended.
Thanks for all your timely assistance to our OBi users in the forum, it is much appreciated.
- Obihai support
Still no reply to "DMP Problem" emails dated 7/20 and 8/2 and "pli/Mpli Expansion" email dated 8/7.
corg:
I have the same problem. I can hear them well, but they can not hear me 50% of the time. When the person who I can not hear me dialed the second time, it went fine. This is very annoying.
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