Other person can't hear me.
daibaan:
This happens to me about once a week, it is totally random, I do not reboot my obi unless I upgrade the firmware. It does not seem like it is related to how long the device has been running. In fact I am not even sure if this is a Google chat problem or obi problem. Whenever this happen, I always report it to Google (go to Google Voice/call history, find the call history entry, check the "call quality" box with "person cannot hear you", this seems to be a very wild spread problem, hope it get fixed
heydan:
Same problem here, the other person cannot hear me on some calls. I have done the port forwarding but it doesn't help. Interesting insight: even when I can't get a GV call to work with the Obi (because the other person can't hear me), I can still make a GV call through gmail and then the other person *does* hear me (even though the ports are still forwarded to the Obi and not the computer running gmail). So I'd say it's a problem in the Obi boxes.
QBZappy:
Anybody know if GV has UPnP ability? If so, enabling UPnP on the router might help.
atbglenn:
Same thing happens to mine a couple of times a week. All I do is call them back and everything's fine. I hope they fix the problem soon.
OBiSupport:
Quote from: heydan on August 12, 2011, 06:45:16 am
Same problem here, the other person cannot hear me on some calls. I have done the port forwarding but it doesn't help. Interesting insight: even when I can't get a GV call to work with the Obi (because the other person can't hear me), I can still make a GV call through gmail and then the other person *does* hear me (even though the ports are still forwarded to the Obi and not the computer running gmail). So I'd say it's a problem in the Obi boxes.
Hi Heydan,
Thanks for the finding. We like to look into this problem.
Next time, when you cannot get GV to work, but your Gmail call phone works, can you please contact Obihai support at support@obihai.com with your 9-digit OBi number? so we can have a remote diagnostic, please also not trying to reboot the device, thank you,
- Obihai support
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