Other person can't hear me.
S--F:
Quote from: neilio on October 18, 2011, 01:19:26 pm
I really wanted to make this work, but as you can see I've done a ton of troubleshooting with no solution. I gave up and went back to my 3102. I can appreciate this works for most people, but that's the way bugs go - they're not always reproducible by everyone.
Does this mean that reverting to 3102 fixes the problem? I have had the OBI110 since March when the rush happened and I have experienced this issue with every FW. The worst part for me is the dropped calls. After 10 - 15 minutes into a call I hear a terrible noise and then the call drops. Some times the other party hears a noise. Some times they just loose the call.
BTW I just had to warranty my 110 because it stopped working entirely (OBI tech support is great! It was painless. Best RMA procedure I've EVER had). I was hoping the new device wouldn't do these things. Well, it does. I'm thinking that it must be Google Voice and not the OBI110. I'm certain that the Obihai staff can reproduce these issues. If it were under their control I imagine they would either do something about it. The weird fact is that they haven't openly said that it is Google Voice and not the OBI. This is why we are all scratching our heads and waving torches at Obihai. There should be some public recognition of these issues and an explanation to the best of their abilities.
neilio:
Quote from: S--F on October 19, 2011, 04:00:55 pm
Does this mean that reverting to 3102 fixes the problem?
Yep - I've had the 3102 in place for about 10 days and had zero issues. I'm starting to wonder if I should RMA mine as well.
ShermanObi:
We would like to work with you to get to the root of the problem.
I have PM'd you both to see about doing this.
If anyone else is experiencing this issue please contact support@obihai.com.
We will get it resolved.
Thanks!
Poorgrad:
I've been reading through all of the forum discussions on this. I have been experiencing the call dropping since the beginning of October and have had the device since August. It drops my calls after about 3-10 minutes. It doesn't matter how many times I call the person back or they call me, it still drops. I am not a technical person. So I am afraid I don't understand any of the language like port forwarding and such. Can anyone help me out in trying to figure out what is happening or explaining in layman's terms how to test the device or how to move back to an old firmware update? I only have Google voice through the Obi because I can't afford anything else as I am in grad school. I would appreciate any help as it is getting the point where I can't talk to family members or friends back home.
I will contact support as well. But I am afraid I won't understand what they tell me to try. I just fall short at computer issues.
Thank you!
facaletz:
Hi,There is some time since we have those problems(two Obi110 in Romania and one in Australia)
The obihai is exchanging e-mails with me trying to fix that.
I put the coppy of my last email send to them in weekend,maybe helps finding a common culprit of that.
>>>>>
Hi
1.I did,even I took out the AU Obi line, still happening .
2.LINE port have been used for most of the time just on the Romanian obis
3.For now I don't change firmware living it as t he last resort to try
4.Calling local numbers -not distorsions,I called different combination ,From mobil-short call to Obi-Sp1-call back tru **8 xx-mobil-call other number again tru Sp1 -everything ok
5.Is nothing to do with the complexity of the call,the basic scenario which trigger the problem is Phone Obi Au-Obi(s)Ro-Line out.
After i do the first call as above,the first call from Ro mobile-ObiRO-ObiAU-phone/or callout has:
a)on Romanian obi distorsions on AA and
b) call droping,distorsion and reduction of volume ,most of the time he can notice that after hearing a noise like a ,,cling" and that happening variabil in time on each call but never ccome back to normal during the call.
c)From that on doesn't matter which one is calling the problems persist till all Obis are reboot
!!! If is only Romanian party calling Australia we didn't notice to happen,this is probably why we thought ,,sometimes they works fine for a period of time"
It is a strange behavior ,hope that helps to ,,eradicate" the problem!
Have Nice Weekend!
from the bottom of the.....Globe
Paul Costea
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