Other person can't hear me.

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friedman29:
You can add me to the list of people with the same problem.  I frequently call receptionists and they answer with the name of the company and then say "hello, hello" and hang up.  This happens 1-2 times a week.  One time I was on a conference call that went for like an hour.  I listened the whole time and then tried to chime in at the end and realized that nobody could hear me.  Very frustrating.  I am going to have to get rid of this device if a problem is not found soon.  It otherwise works very well.

richardcoop:
My Obi110/GV setup was working fine for more than a month. I then started having this problem. It happens intermittently so it it is very difficult to trouble shoot. 

Drives my wife (and her sister who can't hear) nuts.

Reading this thread there appears to be allot of ideas but really no known user solution.

I'm wondering how prevalent is the problem. Have I just hit a bad stretch due to internet traffic or some such?

One alternative would be to abandon the free Google Voice and switch to another SIP. Is there a problem with that? Can the obi setup approach the quality of POTS .

Somewhat frustrated.  :'(

Comments?

 

dhfobi:
Quote from: richardcoop on March 12, 2012, 05:44:39 am

My Obi110/GV setup was working fine for more than a month. I then started having this problem. It happens intermittently so it it is very difficult to trouble shoot. 

Drives my wife (and her sister who can't hear) nuts.

Reading this thread there appears to be allot of ideas but really no known user solution.

I'm wondering how prevalent is the problem. Have I just hit a bad stretch due to internet traffic or some such?

One alternative would be to abandon the free Google Voice and switch to another SIP. Is there a problem with that? Can the obi setup approach the quality of POTS .

Somewhat frustrated.  :'(

Comments?



This thread has been ongoing and unresolved for close to 8 months and I too continue to experience the problem sporadically. We call or pickup a call and although we hear the other party perfectly, they cannot hear us at all, that is it's not that we're broken up, but we are not heard at all. If we or they call back, the problem is gone.
Has anyone isolated the problem to the OBi or GV? Is this problem unique to GV and are other service providers not experiencing this problem or is this associated with the OBi device and independent of service provider.
My system is Comcast high speed internet via an SB6120 modem feeding a Linksys wRT54GS running Tomato firmware with QoS on or off which makes no difference. My rates are high, 20mbps down and 4mbps up, which is way more than adequate for VoIP and I have virtually nothing else going on when I experience the problem.
I am willing to change service providers if someone can say with assurance that the problem is with GV and not my OBi100.
I need to do something as the situation is becoming unbearable and if there is no solution I may reluctantly have to return to Vonage. >:(
BTW I have port forwarded the associated ports to the Obi100 and have set the ethernet port to full duplex as previously suggested.
Any final thoughts?

QBZappy:
dhfobi,

It seems that you have been persistent in trying to find what is causing this. As a final test, you might consider signing up with a SP like voipms (or any other reliable/reputable high quality SP) on a pay as you go rate. For less than $5 for one month you will be able to know if GV is the culprit. You should be able to have an answer in the first day of use. I think there are even some SPs which provide a small credit to try them. I think that might be the only way that you will know for sure. Then you can decide what you need to do.  I hope you report your findings here if you decide to go that route.

As you noted this is an old thread. Lots of people would be interested.

dhfobi:
Not a bad idea at all, and I was hoping someone else had done that over the past months this problem has been reported.Unfortunately it can work fine for weeks and suddenly several calls in a row have the problem. I wonder if those previously reporting in have either decided to live with it or left the forum and returned to their previous telephone service provider.
Any of you still tuned in?

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