OBI110 and Simonics GV trouble - Unauthorized

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TimAtHome:
I just signed up for the Google Voice Gateway on simonics.com and am having trouble getting it to work on my Obi110.

I did all the steps on the pinned post on this forum, and Obitalk is reporting "Register Failed: 401 Unauthorized"

I see under account status on simonics.com that my GV account isn't connecting:

Google Voice account   Offline. Register a device or SIP URI.

Devices registered   0


What should I do? I appreciate any help.

SteveInWA:
If you were able to use your Google Voice/Gmail user ID and password to authenticate on the Simonics GVGW website, and you got to the end of that website's setup, then it should work per my sticky post.  This would be indicated by the green check mark next to the words "Google Voice account authorized."  The web page must also show "Online" status.  Did you click the button to change from offline to online?

Look again at the password on that page.  It's possible you clicked the "Regenerate" button to change the password, and then refreshed the page, which may unintentionally change the password again.  Type the exact, case-sensitive password into the form on OBiTALK.
 

TimAtHome:
Steve, thanks for the quick reply. I appreciate it.

I double checked the password, refreshed, and then copied it exactly -- same error.

I do have the green checkmark on the Simonics page that indicates "Google Voice account authorized." However, Under account status it still says that my Google Voice account is "offline." Where is the button to change its status? I can't find it on that page and I can't find it on the OBiTALK form.

drgeoff:
Quote from: TimAtHome on November 11, 2017, 06:16:58 am

Steve, thanks for the quick reply. I appreciate it.

I double checked the password, refreshed, and then copied it exactly -- same error.

I do have the green checkmark on the Simonics page that indicates "Google Voice account authorized." However, Under account status it still says that my Google Voice account is "offline." Where is the button to change its status? I can't find it on that page and I can't find it on the OBiTALK form.


TimAtHome:
I don't have that button:



So it seems like I need to register my device -- how and where do I do that?

Many thanks!

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