OBI110 and Simonics GV trouble - Unauthorized
AntonS:
Quote from: billsimon on November 11, 2017, 02:18:45 pm
I do not want to overcomplicate the situation, but there is another possibility that comes to mind. If you have never used the Obi with a SIP service before (only direct Google Voice), it is possible that something on your network or your ISP is interfering. Often this is called "SIP ALG" or "SIP Helper" and is no help in this case. You can try connecting to GVGW over TLS or alternate port 5070 UDP or TCP.
That said, it's still more likely the problem is somewhere in your Obi config. Be sure you don't have any other proxies defined except "gvgw.simonics.com"
I have on SP2 Callcentric configured (for incoming calls only), but it uses a proxyserver on port 5060 too. The two configuration pages are almost identical and the one from Calcentric works.Does this prevent GVGW from working?
SteveInWA:
Quote from: AntonS on November 11, 2017, 06:55:15 pm
Quote from: billsimon on November 11, 2017, 02:18:45 pm
I do not want to overcomplicate the situation, but there is another possibility that comes to mind. If you have never used the Obi with a SIP service before (only direct Google Voice), it is possible that something on your network or your ISP is interfering. Often this is called "SIP ALG" or "SIP Helper" and is no help in this case. You can try connecting to GVGW over TLS or alternate port 5070 UDP or TCP.
That said, it's still more likely the problem is somewhere in your Obi config. Be sure you don't have any other proxies defined except "gvgw.simonics.com"
I have on SP2 Callcentric configured (for incoming calls only), but it uses a proxyserver on port 5060 too. The two configuration pages are almost identical and the one from Calcentric works.Does this prevent GVGW from working?
Follow my instructions above to factory reset your OBi and start over. Use the OBiTALK portal's "OBiTALK Compatible Service Providers" tool to configure a generic service provider for SP1 for the GVGW, and then use the same portal configuration tool to set up Callcentric on SP2, using the Callcentric template. It should make the settings you need.
AntonS:
Unfortunately, I am doing this remotely, so removing the unit from ethernet and obitalk portal doesn't seem an option. Any other options, as it might be several weeks before I get to the unit.
SteveInWA:
Quote from: AntonS on November 13, 2017, 07:27:47 am
Unfortunately, I am doing this remotely, so removing the unit from ethernet and obitalk portal doesn't seem an option. Any other options, as it might be several weeks before I get to the unit.
Ten minutes or less, with a helper in front of the remote OBi, will solve this.
TimAtHome:
Steve,
Success! Following your instructions for a complete factory reset has gotten my Obi to work with Simonics. Thanks so much -- I had just about given up on it. But I'm online and working.
I noticed that caller ID gives a number in Washington state now. Can that be overrided or is this what happens when you use the service?
Also, I'm unable to get 7-digit dialing to work. I put in my area code in the box for "7-Digit Dialing for USA & CAN" and it doesn't work -- I've got to dial 1+NPA+xxx-xxxxx even for local calls.
Under the DigitMap for ITSP Profile A, it has the recipe for 7-digit dialing (in this example, a 312 NPA):
(1xxxxxxxxxx|<1312>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)
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