OBI110 and Simonics GV trouble - Unauthorized
TimAtHome:
Quote from: SteveInWA on November 13, 2017, 04:41:20 pm
Quote from: billsimon on November 13, 2017, 04:38:24 pm
Quote from: SteveInWA on November 13, 2017, 04:10:45 pm
It is impossible for Google Voice to send a different phone number than the one from which you are calling.
...
The only way that a WA number could be sent as the caller ID, AND you are using Simonics GVGW, is if you entered the wrong number on the GVGW web site.
Actually the part that matters is the Google account used to sign up. Tim, if you're getting different behavior now than when you were using the Obi, it is probably because you signed up for the GVGW using a different account than you had applied on your Obi.
Thanks, Bill. I should have also mentioned that. This is turning into a fuster cluck. I spend too much time on the Google Voice help forum explaining to people why they can't find their number, and it's always because they are looking at the wrong account. If only people would read what's on the screen.
I was looking at the right account and used the same number as I did before. It only happened once, I rebooted and it worked fine.
But, you know how it goes -- when it rains, it pours. Today something horrible is happening. I called a 1-800 customer support line for something I needed to do. After the conversation was over, I hung up ... and about five minutes later, I got a call. There was no caller ID. It was the 1-800 number, no one was on the line, and I hung up ... and then the number called back. And it keeps doing that!
The inbound peer number is just identified as "test" and not an actual telephone number.
In the call history it says "End Call (481 Call/Transaction Does Not Exist)"
The calls keep on coming and coming! I am going to log into GV and block the number, because I don't know what else to do...
BrianNJ:
Hello,
I'm getting a "Backing off TCP Connection failed" notification. I followed the very clear directions, I think. I wasn't sure what the server ports were.
I'm attaching a picture of what my screen looked like.
Thanks everyone who gives there time to help us who are less tech savvy.
Thank you!
Brian
SteveInWA:
If your problem was any clearer, it would be tattooed on your eyeballs.
See my screenshot here: http://www.obitalk.com/forum/index.php?topic=13147.0
Enter port 5060 in both of the fields you left empty.
BrianNJ:
Thanks SteveinWA. I did actually try it with that first and had the same issue, but then wasn't sure.
I went back and did it again. It still says backing off. I see you said it could take a little while so I can be be patient with it, although a guess it isn't more than a few minutes.
If you have any other ideas, please let me know.
Thanks for your patience.
Brian
SteveInWA:
As you can probably understand, the Simonics GVGW is a gateway, meaning, it is connecting and passing traffic between two different systems. On one side is the old Google Chat/XMPP protocol. You authorize GVGW to access the Chat service on your Google account, via OAUTH 2.0 authentication, when you follow the instructions to set up the gateway. Let's call that the GV side. Entirely separate from that, you are issued a SIP userID and password. You then enter that information on your OBi, and the OBi is simply using a standard SIP service provider. The OBi doesn't know nor care that it's a middleman for GV. Let's call this the gateway side.
The unauthorized error simply means that you've incorrectly entered the gateway user ID and password onto the OBi form, or else you are doing this on an OBi that is somehow still trying to use whatever old configuration parameters it has.
Go back to the GVGW web page. Click the link to change the password. Do NOT refresh or reload that browser page, as it will change the password again! Enter your 1xxxxxxxxxx GV phone number and GVGW SIP password on the OBiTALK form.
Navigation
[0] Message Index
[#] Next page
[*] Previous page