Simon Telephonics Google Voice Gateway info

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billsimon:
As there have been a number of Obi users recently signing up with our service, I thought I'd spend a little time here clarifying some questions I have received over the past week.

SteveInWA's guide at http://www.obitalk.com/forum/index.php?topic=13147.0 is the place to start. Thanks, Steve!

PayPal

The last day or so we have seen some delays from PayPal validating payments and sending us the web "ping" that activates accounts. Please be patient; I am not trying to steal your money.

GV authorization

After you go through the configuration, if you find you made a mistake such as entering the wrong GV number, you can use Deauthorize to clear your config and start over. Remember that if you use Deauthorize it will clear your SIP credentials, so you would have to set everything up again on the Obi.

If you revoke authorization on the Google side, eventually your account will log out and you will be notified by e-mail that it failed to log in.

Essentially this works the same way as it did with your Obi. If you revoked the Obi's authorization to Google Voice (actually "Google Chat" or "Google Talk") then it would stop working.

Lifetime of service

As was mentioned in another thread, our service costs $6 one-time setup fee to cover server costs. Thereafter the service is free and without any guarantees. I intend to operate the service as long as it remains technically possible, which is to say, as long as Google keeps allowing us and Obi devices to connect.

#Obihai Support: From the pov of the device, Simon Tel. services are based on SIP and are SIP UA brand agnostic.

Support

I will participate in this forum from time to time, as well as the forum at support.simonics.com. There's also a good community at dslreports.com/forum/voip where GVGW is sometimes discussed. Direct e-mails to me requesting configuration support will not be answered quickly if at all; please use the community resources and I'll participate when I can.

precht:
Thanks for the helpful mini-FAQ, Bill.

May I ask how long you've been working on the GVGW? And how much of a challenge it was to set up?

Just wanted to get a sense of how difficult it will be to maintain GVGW if Google Voice makes future changes. I'd love to see my Obi 100 staying functional for years to come, but if GV updates pose significant technical changes, I can understand GVGW not being able to sustain.

Cheers

drgeoff:
Quote from: precht on November 13, 2017, 12:03:17 pm

Thanks for the helpful mini-FAQ, Bill.

May I ask how long you've been working on the GVGW? And how much of a challenge it was to set up?

Just wanted to get a sense of how difficult it will be to maintain GVGW if Google Voice makes future changes. I'd love to see my Obi 100 staying functional for years to come, but if GV updates pose significant technical changes, I can understand GVGW not being able to sustain.

Cheers

I leave Bill to answer your specific questions but I'll say that, based on the publicly available information, there was no insurmountable technical challenge which stopped your OBi100 working with GV.  Obihai exercised their right to choose not to release an updated firmware containing the necessary changes.  The speed with which Obihai was able to release new firmwares for their other products once the root cause was identified suggests to me that it did not require a lot of new code to be written.

TimAtHome:
Quote from: drgeoff on November 13, 2017, 12:26:26 pm

Obihai exercised their right to choose not to release an updated firmware containing the necessary changes.

I hope this isn't true. I do admit that I'm disappointed in Obihai. I did a lot of research before I went with it, and I feel like it's the best box on the market, from a technical standpoint. But good tech is only part of the equation. It seems like Obihai is a company run by technicans who develop excellent, technical stuff, but they don't get anyone to help with UI or documentation or anything like that. But the worst is remembering when you bought what you thought was a technically superior device just a few years ago and now find that it's obsolete, unsupported, and one step away from the landfill. My Obi110 was running so great that I never even knew about the "End of Life" announcement until the other day, when it stopped working because of lack of firmware updates. I certainly didn't spend $79 or whatever it was that I did a few years ago on a piece of hardware that would reach its 'end of life' one year later -- that does not build trust in the Obihai brand.

mo832:
Not sure if this is the most fitting thread but I had another question occur to me about GVGW.

Since GVGW adds the bonus feature of CNAM which native GV does not provide, is there also a way in GVGW to hide/block your outgoing caller id per call (like with the telco *67). Google Voice has no way to do this, but perhaps Mr. Simon has enabled it?

(or, if not..... could it be added in a future update?)

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