Simon Telephonics Google Voice Gateway info
slowbiscuit:
Same here, wanted to sign up now that my 100 is dead but guess he's been flooded with new users.
audioresearch:
Let me change something that was wrong in my previous posts. My OBI is a model 110, not a 100.
audioresearch:
After my OBI110 stopped working roughly a week ago, I signed up with the Simon GVGW and had my phone service working again within minutes after following the steps in the guide here and the instructions on the Simon website.
Now, roughly one week later, I've been unable to make outgoing calls. A voice on the line states that the service provider can't make the call and has given either error numbers 480 and 500.
Incoming calls are working fine.
What is going on and what do I have to do to fix this? I can provide more details if you need them such as my router model.
But since I've had working phone service using the Simon GVGW for about a week, I doubt that I setup anything incorrectly.
Also, before my OBI stopped working about a week ago, it had worked fine for a year or two continuously, so I doubt I setup anything wrong inside my OBI or with the OBI dashboard website.
I think that something external to what is under my control has just changed.
billsimon:
Normally the 500 error is a result of your GV account being disconnected because you are not registered. But in your case since you are able to receive calls then clearly you are registered.
We're not experiencing any system-level problems and inbound/outbound are working ok in my tests. I would review your settings again and make sure nothing has changed. Also make sure you can place calls through Hangouts.
vtsnaab:
Hello Bill.
I referred a good friend to your GVGW, but when he tried to sign up today it refused him.
Will this be corrected sometime soon ??
Thanks.
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