Monthly or annually *autopay* E911 service to use with Obi200?
Rick441:
I clicked on CallCentric as the provider in ObiTalk, and the screen I got doesn't have a field for username. Instead it asks for "Callcentric Number" which I did enter in the specified format. Should I be in a different screen??
Rick441:
Also, I am using the (pre-filled) defaults for
Service Provider Proxy Server: callcentric.com
Service Provider Proxy Server Port: 5060
And the exact error message I am getting on SP2 is: "Register Failed: 403 Incorrect Authentication"
GPz1100:
Well,
Assuming you're using proper credentials, properly copied and pasted (no extra spaces or anything), then it's possible something else is blocking access. Is there a firewall between the obi and the internet? Has it been configured to allow sip traffic?
You can test this out by connecting the obi directly to your modem. You'll probably need to reboot the modem after connecting as most residential services only allow for a single ip. If the obi is able to connect then you know it's something in your router/firewall. For security reasons don't leave it connected too long, and reboot your modem again after reconnecting the router/firewall.
https://www.callcentric.com/faq/9#226
SteveInWA:
Quote from: Rick441 on November 15, 2017, 03:50:58 pm
I clicked on CallCentric as the provider in ObiTalk, and the screen I got doesn't have a field for username. Instead it asks for "Callcentric Number" which I did enter in the specified format. Should I be in a different screen??
On the Callcentric website, click the "Extensions" tab, and look at your extension. It should say that it is registered, in green. If it doesn't, then you didn't set up your Callcentric account correctly. What does it say?
See below.
Rick441:
Quote from: GPz1100 on November 15, 2017, 04:02:33 pm
Well,
Assuming you're using proper credentials, properly copied and pasted (no extra spaces or anything), then it's possible something else is blocking access. Is there a firewall between the obi and the internet? Has it been configured to allow sip traffic?
You can test this out by connecting the obi directly to your modem. You'll probably need to reboot the modem after connecting as most residential services only allow for a single ip. If the obi is able to connect then you know it's something in your router/firewall. For security reasons don't leave it connected too long, and reboot your modem again after reconnecting the router/firewall.
https://www.callcentric.com/faq/9#226
But if I were having these problems, wouldn't it be affecting any calls to the obi? It's working fine with Google Voice, in and out (although maybe that does not use sip traffic?).
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