OBi200: No incoming calls (SOLVED)

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dbrew4:
Device OBi200...Google Voice
All green lights on my device but cannot receive incoming calls to connected cordless land line phone. Out going calls work fine. Need help

SteveInWA:
You need to sign into your Google Voice account on a laptop/desktop computer's web browser, go to the old, "Legacy" Google Voice settings page, and add a check-mark to the left of Google Chat.

Of course, your telephone needs to be working properly, with its ringer turned on.

dbrew4:
SteveInWA
That did it. TY so much for your help. Happy Thanksgiving.

gpaladi:
Thanks a lot SteveInWA. I was struggling with this incoming calls issue for last 2 days. Your suggestion fixed issue in 1 minute.

SteveInWA:
Ya know, I sometimes have to remind myself to "assume nothing" when diagnosing user problems.  Just today, I wasted time on the Google Voice help forum with a user who I assumed knew this, and he didn't.

Enjoy!

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