Trouble setting up OBI200
Kaoru:
Hi, I'm new to the OBI phone. I've recently buy a OBI200 and tried to set it up. I've both green light on the power and ethernet, and the phone will also go green when I turn on the phone. However, I can't get the **9 222 222 222 to work and I hear the message said no service is available.
I login the online portal and see the message as below:
Firmware upgrade needed.
Cannot upgrade xxxxxx since it is offline. Please try again when it is online.
The phone status is offline.
What I can try to resolve that? Thank you
SteveInWA:
Well, for starters, you need to plug an Ethernet cable into the OBi 200, and plug the other end into a working port on a working router or switch, connected to working internet service. If you've done that, you should be able to pick up the phone and dial ***1 to hear the voice read back your OBi's IP address.
Kaoru:
I've done those steps as you've mentioned. I hear the dial tone, but I have the message no service available when I dial out. No incoming call can go through either. My internet is connected and functioning.
SteveInWA:
What IP address did it read back to you?
Kaoru:
A valid internal IP got from my router.
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