Outbound working, No inbound and fast beeps when i pick up to make a call
dbabits:
Hi experts,
Everything was working fine, until suddenly I started experiencing the problem in the subject of this thread.
Short beeps and no inbound calls getting through.
Short beeps actually don't prevent outbound calls (though it took me some time to figure it out).
Inbound calls not getting through is the actual problem.
I am using Google Voice, and found and followed steps described here: http://www.obihai.com/support/troubleshooting/sg/inc
I also disconnected/reconnected GV to no avail.
Again, the setup worked fine until a few days ago.
Thank you for your help
SteveInWA:
Please describe in exact detail what sound you are hearing. Is it the message-waiting stutter dial tone (three short bursts of dial tone, followed by a steady dial tone, at which point you can make a call)? Or is it something else?
Have you been using any other VoIP telephone service provider(s) with your OBi device?
dbabits:
I am hearing a constant short stutter tone(not followed by steady dial)
It still allows me to dial, so it's the lesser of my problems.
And no, I have not been using any other VoIP telephone service provider. Only Google Voice.
Thanks!
SteveInWA:
I don't know how it happened, but your OBi has its message waiting indicator turned on. Ordinarily, that's just a bit to change in settings, but since your inbound calls don't work either, I recommend that you start over from scratch.
Log onto your Google account on a laptop or desktop web browser., go to the Google Voice website, and confirm you see your Google Voice telephone number. Looking at the old, "Legacy" website, confirm that there is a check-mark next to "Google Chat".
Press Ctrl-T on your browser, to open a new tab, leaving the Google Voice tab open, too, and go to the OBiTALK portal page: https://www.obitalk.com/obinet/. Now, delete your OBi off of your OBiTALK dashboard, wait a few minutes, then pick up the phone and (after the stutter tones) key in ***8 then 1 to confirm the factory defaults restore.
Then, after several minutes of LED flashing, when the power LED is on steady, click the Add device button on the OBiTALK dashboard, follow the **5 procedure to re-add it, and then set up Google Voice again, while logged onto the correct Gmail account that (supposedly) holds your Google Voice number.
dbabits:
Thanks Steve, I will do it later when I get home.
Need one clarification re :"while logged onto the correct Gmail account"..-
I have 2 gmail accounts, each one with its own GV number(since it's not possible to have 2 GV numbers on the same gmail account).
This setup worked.
Do you mean the same browser where I'm logged in to Obitalk should be logged in to the correct gmail account at the time I'm doing **5 - is this important ?
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