December 15, 2017, 11:21:16 pm *
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Author Topic: OBI 200/Google Voice/Anveo  (Read 321 times)
Alyson61
Newbie
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Posts: 9


« on: November 30, 2017, 11:35:12 am »

I just upgraded my OBI100 to an OBI200 after 7 years of reliable service.  So far the conversion has gone fine. I have transferred my Google Voice and Anveo 911 services to my new OBI200.  Tested my 911 service with Anveo and all is well.  I am able to call out and receive calls.  I check my Google Voice account online and everything looks ok.  I checked my Anveo account and noticed it was also listing the calls I had made and received.  It was my impression that I was making my calls on Google Voice.  It is my understanding that unless I dialed **2 before the number I would be using Google Voice.  Google Voice is SP1 and Anveo is SP2 just like my old set up.  Anveo never listed calls made when I was using my OBI100.  Is this normal or do I need to change something.
PS:  I am not a tech type person
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drgeoff
Hero Member & Beta Tester
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Posts: 2726


« Reply #1 on: November 30, 2017, 12:48:50 pm »

There are some ways to check.

1.  Ring another phone without the **1 prefix and see what Caller Number it shows.  Your GV number or your Anveo number?  The "another phone" could be your cellphone or a friend's phone.  If the latter, ask your friend what number you seem to be calling from.

2.  Your GV account should show the calls you think you are making using GV.  Does it?
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Alyson61
Newbie
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Posts: 9


« Reply #2 on: November 30, 2017, 01:09:18 pm »

I called my cell phone and it was my Google Voice number that came up.  I checked Google Voice History and all my calls are there.  I checked Anveo call history and it is no longer listing the calls I make.  I did not change anything, I guess it was just a fluke.  My maybe something when I transferred my 911 service to my new OBI200.  Hopefully I get to keep my old price the 911 service.
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