OBI200 - 2 Google Voice accounts, SP1 works/ SP2 won't ring
ernbot:
I have an OBI200 device configured with two Google Voice accounts. The first on SP1 works fine. I can make calls and receive them with no issue. The second account on SP2 will make outgoing calls fine but will not ring on incoming calls. I followed the guides for both but can figure it out.
SteveInWA:
Using a desktop or laptop computer's web browser, not a phone or tablet, sign into the Google account (Gmail address and password) that you configured on SP2. Go to the old, "Legacy" settings, on the Phones tab. Make sure you see your inbound Google Voice number on the left side of the page, under "Your number". If it says "Get a voice number" or "Access number", then this account has no inbound number to ring. Look at the right side of the page, and make sure you have a check mark to the left of Google Chat.
ernbot:
Thanks for the reply. I definitely have followed those instructions and confirmed that Google Chat is checked but the OBI device still won't ring. I receive calls through Hangouts and all of the other forwarded numbers.
SteveInWA:
Thanks for the screenshot.
I suggest that you completely delete the SP2 configuration, and then add it again, making sure you are signed into the correct Google account.
ernbot:
Deleted and reconfigured the account, but still no luck. :-[
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