OBI200 - 2 Google Voice accounts, SP1 works/ SP2 won't ring
SteveInWA:
Upon re-reading your posts:
In this post, http://www.obitalk.com/forum/index.php?topic=13234.msg85087#msg85087 you provided a screenshot of the account that supposedly won't ring. I then asked you if it rang on your mobile phone, which was shown on that screenshot. You replied in a subsequent post that you didn't have a mobile phone configured on the problem account, which is clearly incorrect, if viewing the earlier-linked screenshot. So, I still doubt that you are working with the correct accounts on both the Google Voice and OBiTALK sides. Something's fishy.
azrobert:
I have 2 GV accounts defined on my OBi200 and neither one has that option. Maybe it's just for SIP accounts. I have 2 SIP accounts that I can't check. The dashboard lists them as undefined because they were manually defined.
Taoman:
Quote from: SteveInWA on December 03, 2017, 03:49:31 pm
You need to click and add a check-mark to the box on the SP configuration page that says "Incoming Calls Will Ring On".
Interesting. For my Callcentric and Anveo DIDs I have that option but for VoIP.ms, Simonics, and Google Voice that checkbox isn't there on my OBi200s.
However, azrobert's point remains. Checking or unchecking that box on a 200 does absolutely nothing.
SteveInWA:
Fine. It's a red herring.
I am pretty certain that this is a PEBCAK issue. Have you ever heard of a service working on one SP but not another SP?
ernbot:
That "mobile" number is what Google labeled my landline. Which does ring when dialing my GV. Not sure what that has to do with OBi200 not ringing.
There is no checkbox in the configuration screen of my Obi on SP1 with the GV line.
I fully admit that I may have made an error somewhere, but if there's an option or setting I'm missing, I just don't see it.
I have configured many VoIP, SIP and ATA devices and understand there are nuances but this is frustrating.
Also, as I stated, I swapped the accounts on SP1 and SP2 and the SP2 account still won't ring with no other changes to the GV settings. I even tried removing all of the numbers from GV and starting over, still not ringing on the OBi200. One nice benefit of doing this is that I was able to force GV to accept my mobile number on both accounts. Something I was not able to do before GV updated the interface.
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