Simonics gateway or Google Chat down???
mo832:
Quote from: billsimon on December 17, 2017, 04:18:32 pm
Quote from: mo832 on December 05, 2017, 12:21:25 pm
Can you please explain the above in more detail? For example, if Gchat is logged out, and the server is rebooted,etc within 5 minutes, what steps and time frames take place on the GVGW side in order to get reconnected? If the user had no GVGW setup and went straight to GV via a newer Obi device, would it reconnect immediately once the Google server came back up? And in this case last night, did I not need to do anything on the GVGW help page, except just "wait" for the connection to complete?
Sorry I missed your questions. There is no "server reboot" or anything like that involved. It is simply that from time to time accounts are disconnected from GChat and often they are disconnected in large groups. When that happens all accounts that are enabled (meaning your SIP device [Obi] is registered) are flagged to reconnect immediately and the server will continue to try until successful.
OK, so in my case, it took something like 30-60 minutes for the phone to come back up.
1. Would this have happened with everyone in the "large groups", even for those connected directly to Gchat with an Obi200 *without* GVGW?
2. Would the delay have been the same whether using GVGW or not? i.e., those numbers were disabled briefly from the Google side and the reconnect had to happen on the Google side? GVGW does not add an additional step/time period for a final connection?
3. And again, the only thing I must do is sit back and wait once previously registered?
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