Simonics Stopped Working for Incoming Calls

(1/4) > >>

yehob150:
As the title says, was using Simonics on my Obi 110 for about a week with no issues.
Starting today no calls ring the Obi, just go straight to voicemail.
Using the gmail web browser, incoming calls do go through so nothing wrong with google voice/chat.

However outgoing calls still work through the obi/simonics system.

Still using TLS port 5061.

Tried deleting and resetting with no help. Status still says "Registered" in Obi

Anyone?

SteveInWA:
1) Go to the old, "Legacy" Google Voice web page, on the Phones tab. Make sure you are looking at the correct Google/Gmail/GV account.  Make sure there is a check mark to the left of Google Chat.  Go to this page:

https://myaccount.google.com/security#connectedapps

Click the blue "MANAGE APPS" link, and delete the authorizations for OBiTALK and for Simonics GVGW (see my screenshot attached below).

Press Ctrl-T to open a new browser tab.  Sign into the Simonics GVGW site and re-authorize it to access your Google Voice service.

Taoman:
Quote from: yehob150 on December 11, 2017, 05:47:00 pm


Still using TLS port 5061.


Interesting. I know Simonics supports that configuration but I could never get it to work. I could register just fine but incoming calls never worked. If I remember right I could make outgoing calls which sounds like your current experience.

This might be a question best answered by Bill Simon. He might have an idea as to what might be blocking incoming calls when using TLS.

However, I would still try SteveInWA's suggestion. Certainly can't hurt.

billsimon:
Quote from: yehob150 on December 11, 2017, 05:47:00 pm

Using the gmail web browser, incoming calls do go through so nothing wrong with google voice/chat.


As far as I know, calls will ALWAYS ring in your web browser if you have Hangouts up, regardless of the setting of Google Chat as a forwarding target.

billsimon:
Quote from: Taoman on December 11, 2017, 06:22:52 pm

Interesting. I know Simonics supports that configuration but I could never get it to work. I could register just fine but incoming calls never worked. If I remember right I could make outgoing calls which sounds like your current experience.

This might be a question best answered by Bill Simon. He might have an idea as to what might be blocking incoming calls when using TLS.


It should work fine. I use TLS for my connections to GVGW via Asterisk and the Grandstream Wave softphone. Be sure you have disabled media encryption/SRTP. Even if you set it to optional it will likely fail to negotiate and incoming calls will be rejected with a SIP 488 Not Acceptable message or similar.

Navigation

[0] Message Index

[#] Next page