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my obi/google voice not working, with obi100 has reached it's life cycle?

Started by fuguansun@gmail.com, December 11, 2017, 06:17:35 PM

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fuguansun@gmail.com

Hi, Experts,

I have been using OBI100 for years with google voice, worked great. Now it is stopped working with message No service error. I log into obitalk, and it showed following message:
The OBi100 and OBi110 has reached it's end of life (EOL) status and are no longer supported. Please upgrade to a more recent OBi device to receive support.

What is the best option here?  Please help. Appreciated.



precht

Quote from: fuguansun@gmail.com on December 13, 2017, 05:57:43 PM
Thank you. I dont know still what to do.

Recommend taking a look at this thread:

https://www.obitalk.com/forum/index.php?topic=13147.0

Essentially it's time to either move to the Simonics GV Gateway for your Obi100 or another device

fuguansun@gmail.com

Thanks. If I choose to use the simonics way, how do I know this:

you have an OBi 100 or 110, running the final build 2886 firmware.

fuguansun@gmail.com

also in sonomics website, it said:

Sorry, we are temporarily not taking new users for Google Voice Gateway.

precht

Quote from: fuguansun@gmail.com on December 15, 2017, 03:34:30 PM
also in sonomics website, it said:

Sorry, we are temporarily not taking new users for Google Voice Gateway.
Yea, it looks like the GVGW is a bit overwhelmed right now. See Bill Simon's response at:

http://support.simonics.com/support/discussions/topics/3000167806
QuoteAfter a large rush of orders from Obi users seeking to restore their service, we are taking some time to improve infrastructure to ensure quality for all of our existing users as well as any new users who sign up. There is no firm estimate at this time.

and also:

http://support.simonics.com/support/discussions/topics/3000167794
QuoteWe expanded our capacity to handle the large number of Obi users who recently signed up. I am working on optimizations to allow us to continue to grow the service. To ensure that existing users, some of which have been with us for years, continue to get high quality service, I am putting new sign-ups on hold until my optimization work is complete. As it is now the holidays this may take a bit of time. Please use the "Notify Me" button at https://simonics.com/gw after you log in if you want to be notified when we re-open.

If you are in a hurry you should buy a new Obi device or investigate one of the other D-I-Y options available. Thanks for your patience


And no need to worry about the last firmware/version 2886/etc. -- I'm using the Simonics GVGW for my Obi100s with that same 2886 firmware

billsimon

If you are interested in Google Voice Gateway please log in at https://simonics.com/gw and add your name to the waiting list by clicking Notify Me. We are working through the list inviting folks according to their order on the list.

vtsnaab

To the OP of this thread:
As a GVGW user with an Obi110, I highly recommend it for both ease of use and quality.

Please don't worry about getting it set up - it is very easy & quick.

Example:
A couple of years back I helped a very non-technical friend get an Obi100 - which recently failed to connect just as everyone's did.

I sent him the links to the directions here as well as to the GVGW.
He got on the waiting list, and very soon got an invite.
He set it up in 10 minutes with no trouble and called me on it right away to confirm his success.

Best Wishes !!

fuguansun@gmail.com

Thank you. I put on the waiting list. I am not very good on those technology thing. I will ask you gurus later. Really appreciate your time. Merry Christmas.