Calling other Google Voice users results in no audio.
SteveInWA:
Instead of posting that useless comment, you could actually have posted the data I asked. What you don't realize, is that I am in direct discussion with a Google Voice employee about this issue, and I've posted exactly what we've examined and learned so far. It is SOP to collect data to troubleshoot problems. Without actual failure data, which is identified as being on a specific Google account, that the engineers at Google can look at, there is nothing useful to identify the failures.
There are specific US FCC regulations regarding the privacy of Customer Protected Network Information, and neither I nor Google can simply troll through millions of customer's records to magically find the problem.
LTN1:
Quote from: taliesien on December 13, 2017, 06:03:29 pm
LOL, I think most of those users whose posts have languished without response would be pleased to have someone else reply that they are also experiencing the problems described. Definitely not useless if it gets the attention of someone who might actually know what they're doing looking into an issue multiple people are reporting in their isolated little bubbles, which are easily ignored as isolated topics. As a software engineer myself for over 30 years I can easily see patterns in user reported issues even in their non-technical language that doesn't portray them as the "exact issue".
You still LOLing like a newbie that doesn't know how Google works--even after Steve's reply?
When you see someone who has contributed as much as Steve has, you might want to answer his questions so he can help you.
Or continue your LOL and look like a newbie fool.
TedR:
My GV number A (Obi202) made an outbound call to a different GV number B. B picked up using Hangouts on Samsung S8+, and the call was immediately dropped. Hangouts reported: 'Call ended'.
Other situation was from GV number A (Obi202), made an outbound call to GV number C. C picked up using Obi100, but no audio. A kept ringing.
But I tested these again just now (around 10 pm EST) and both cases worked again.
Quote from: SteveInWA on December 13, 2017, 04:43:14 pm
Quote from: taliesien on December 13, 2017, 04:41:52 pm
Quote from: TedR on December 13, 2017, 02:29:20 pm
Yes, google voice has been erratic this week for me too, either through Obi (100 & 202) and Hangouts.
There is nothing erratic about the problem I reported. It consistently doesn't work.
What do you mean about Hangouts? Do you mean that calls from one GV number to another GV number, placed by you over Hangouts, not an OBi device, fail to carry audio?
SteveInWA:
Thanks! If it continues, please start a discussion over on the Google Voice forum with details of the failed calls.
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