We have an unfortunate situation that I hope someone can assist with. We have an Obitalk 100 device that finally stopped working a few days ago. We have ordered a new Obitalk 200 device that should arrive today, so in that regard, we should be ok on that front.
The issue is this... We forgotten the email account used to login to Obitalk. Probably the last time we used it was 5 or so years ago. The same email was used for the Google Voice account as well. We have had this number for years and would prefer for it not to change. Is there any way to recover this account and transition our old number over to the new Obitalk 200 device?
Is this something that Obi support can help with?
Kind Regards and Thank You in Advance,
JQ