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Author Topic: How to Optimize 2 OBI200's for a Small Office  (Read 4477 times)
alkinga
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« on: December 18, 2017, 08:23:25 am »

We have been using an OBI200 with Google Voice for about a year now to run our small office.  The one downside is that if one person is on the OBI200 connected phone we can't make or receive any calls. 

We found one workaround. We installed the GV app on our iPhones and if we make or receive the call through the app we can still make and receive new/separate calls on our Obi configured phone through the same GV number (this was a life saver). 

In an effort to further expand I decided to buy a second OBI200 for the office.  Any advice on the best way to configure these devices to work in parallel?

I bought a 2 line office phone with hopes that it would be as easy as just plugging each OBI200 into the two ports.  This, of course, did not work.

Next I plan to setup a brand new GV number and then just use the new GV number on the new OBI200.  The intent is we would primarily just use the *extension feature to transfer calls to the second (new) Obi device with the new number.

Is this the best way to use the two devices?

My goals are:
First) To accept as many calls through our main business GV # as possible (in a perfect world that we be 100% of calls to that number)
Second) Ideally we would like to make all calls through that same GV number (so that when it shows up on the caller ID they see that it is our business and they call back our main line if need be.

I am not sure we can do both, but if you have any advise on things that work for you please let me know.

Any and all help is most appreciated!
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SteveInWA
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« Reply #1 on: December 18, 2017, 08:28:03 am »

Why did you post the same question again?  I answered you in your original post.

http://www.obitalk.com/forum/index.php?topic=13349.msg85966
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--Steve

Google Voice Forum Product Expert

https://productforums.google.com/forum/#!forum/voice
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