have I missed something simple in setup? Please dial a 1 when dialing this numbe

(1/2) > >>

JustinBell:
I am trying to make long distance calls, and keep getting the message to please dial a 1 when dialing this number. I already did

1-317 631 9500

Ihave an obi212 and am connected to a landline service that works just fine when bypassing the obi, and it is set as my primary outgoing line.
I do not have a 7 digit prefix set as we can not make calls using 7 digits here in the 812 area code.

Did I miss some rudimentary setting somewhere?

drgeoff:
My crystal ball is broken.  I cannot see what you have configured on your OBi.

JustinBell:
I told you how it's configured. It is connected to a landline and that is the default route for outgoing calls.
That's the only configuration option I have set

drgeoff:
Log in locally to your OBi212 and look at the Call History.  How do the numbers sent to LINE shown there compare with what you dialled?

Post the PHONE port Digit Map, the Primary Line Digit Map and the PHONE port OutboundCallRoute.

JustinBell:
call history, To LI1(13178174120)

phone port digit map
([1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|**0|***|#|##|**8(Mbt)|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|**8(Mli)|**9(Mpp)|(Mpli))


outbound call route
{911:li},{933:li},{([1-9]x?*(Mpli)):pp},{(<##:>):li},{(<**70:>(Mli)):li},{(<**82:>(Mbt2)):bt2},{(<**81:>(Mbt)):bt},{(<**8:>(Mbt)):bt},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**3:>(Msp3)):sp3},{(<**4:>(Msp4)):sp4},{(<**9:>(Mpp)):pp},{(Mpli):pli}

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