Keep getting Unable to configure device error!!

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SteveInWA:
Sorry, I am out of ideas.  Since it is a brand new device, it is under warranty and includes support.  Why don't you contact Obihai and ask for help.

jeffco:
I just had this problem last night. I was using Chrome browser, and I wasn't able to get an incognito window launched, so instead I used a different browser--Internet Explorer. It worked the first time. It might have been related to the google account, as I have a primary one set up for Chrome that was not the one I'm using for Obitalk.

I don't use Internet Explorer much, and I just signed in to the account I wanted. The phone connected to Obitalk right away when I went through the steps.

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