Phone connected to Obi200 Not Receiving Incoming Calls (Google Voice)
GPz1100:
@Steve, it is possible to change the priority for the gvgw registration. Default is 127 (highest).
There's usually little/no reason to change this. I had mine lowered to prevent conflict with freepbx/motif. If the gw was logged into and so was motif, last one to log in would be the one to receive inbound calls. With the lower priority, if the pbx goes down then the gateway takes over.
SteveInWA:
I'm aware of that. I'm also aware that there are two different audiences here in the forum: the technically-savvy, DIY people who love playing with PBXs and configuring software, and the basic users who have simply seen the OBi products advertised or heard a friend or neighbor mention them. The latter group is by far the largest, and the source of most of the "newbie" questions. When I see a post from a user who appears to just be trying to get their purchased magic mystery box to work, I try to steer them to the least-complex answer, and one that they won't need to come back in a year and say "how the heck did I get to do that before <insert event here, like the box died, or they wiped out the advanced settings, or were too lazy to write down whatever setting they were told to change, etc.>?"
By Obihai's guestimate, there might be a thousand or two advanced OBi users, vs. millions of basic consumers and business customers, and an even smaller number of advanced users experimenting with non-OBi solutions such as PBXs.
Thanks for mentioning the setting.
spoiledsport:
Is there any way for me to keep both? Can I change the priority or something. I haven't replaced all my OBi110s. I have some in my other place. The surprising thing is that every time I re-register the OBi200, I get the first incoming call, but not the subsequent ones.
I will try disabling for the time being and see what happens. I will prefer to change priority (if possible).
GPz1100:
On the obi2xx units there's a setting under Voice services/SPx Service/Calling Features/X_XMPPPriority . You could try adjusting that. For the 1xx units with simonics gateway, you'll have to open a ticket to get that changed.
SteveInWA:
I don't know what XMPP priority the Simonics GVGW is using; again, the reason your devices aren't ringing is because the GVGW is grabbing the priority. Rebooting the device(s) is simply and temporarily giving the last device to connect to the Google XMPP server the priority, but it will be superseded as soon as GVGW re-connects.
You would have to a) find out from Bill Simon what priority GVGW is using, and b) if it the highest, then lower it to some level, and then c) enter a higher level on the OBiTALK portal for your OBi, in "expert configuration" mode, and then d) write this down, so you don't come back here in a year and ask how to do it again. I have not tried this myself, so, while it may work in theory, the only way to prove it works is to try it.
From the OBiTALK dashboard, click on your OBi 20x device(s). Get past the various links and buttons and warnings, to get into expert configuration mode, then go to "Voice Services", and click on the SPx that you are using for Google Voice (SP1--SP4), then scroll down to the calling features section, then remove BOTH check marks to the right of the following value, and then enter the desired priority, and then click "Submit" at the bottom of the page.
See the screenshot below.
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